Some of my credit agreements do not appear on my TransUnion (formerly Callcredit) credit file. Why not?

Although we hold millions of accounts on our database, some lenders do not contribute information about their credit agreements to TransUnion. Some lenders supply data about their credit accounts to all three CRAs, however others may only supply data to one or two agencies.

FAQ: Information on my credit report

• What personal credit information does TransUnion hold about me?

• Do the three credit reference agencies hold identical information about me?

• Some of my credit agreements do not appear on my TransUnion credit file. Why not?

• How do you ensure security of my data?

• How long will information stay on my credit report?

• My details on the Electoral roll are incorrect, how do I update them?

• Back to main FAQ page