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Welcome to the TransUnion (formerly Callcredit) FAQs page. This section contains some of the questions we are commonly asked about credit reports and how to prevent identity theft
Click on the category links below to find the answer you are looking for.
If you still can't find what you are looking for, please visit our Help Section or contact us. Click here to access the Your Credit File Explained Document.
Accessing my credit report
What does my credit rating/score mean?
How do I cancel my account?
What are the searches on my credit file?
Information on my credit report
How do I correct inaccurate information on my credit report?
Why have I been turned down for credit?
What is a notice of correction?
County Court Judgements and Insolvencies
Identity theft / fraud
How do I complain?